Privacy Policy

Last updated: September 14, 2026

This privacy policy ("Policy") describes the data practices of Mindaplex Games Inc. ("Mindaplex Games") and its subsidiaries (collectively, the "we", "us", "our" or "Company"), covering its services under its control, including this website, any products, mobile applications, console or PC applications (collectively "Services"). By using the Services, you are consenting to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree with these terms, please do not use the Services.

Information We Collect

We collect the following types of information:

  • Account information — your email address, username, and securely hashed password.
  • Profile information — display name, avatar, and gameplay statistics.
  • Transaction information — ELLVAcoin balances, purchases, and exchange activity processed through our payment providers.
  • Usage and device data — match history, IP address, browser type, and online status, used to operate and secure the Service.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service and matchmaking.
  • Process purchases, tournaments, and ELLVAcoin exchanges.
  • Protect against fraud, cheating, and unauthorized access.
  • Communicate important account, security, and product updates.
  • Send news about product updates and tournament events where you have opted in.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers (such as hosting, email, and payment processors) who act on our behalf, and where required by law or to protect the rights, safety, and integrity of the Service and its users. Your username, avatar, and public statistics may be visible to other players.

Data Security

We use technical and organizational measures to protect your information, including encryption of sensitive data such as your Exchange PIN and hashing of passwords. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications. To make a request, contact us using the details below. Note that your email and username serve as permanent account identifiers and may not be changeable.

Children's Privacy

The Service is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service. Your continued use after changes take effect constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy or your information, contact us at support@mindaplexgames.com.